The most important job-related issue for Diane is an easy commute to work.This is known as a hygiene factor according to Herzberg.

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Herzberg's Two-Factor Theory proposes that there are hygiene factors, such as working conditions and salary, that must be met in order to prevent job dissatisfaction, whereas motivators, such as recognition and growth opportunities, lead to job satisfaction. Diane's concern about an easy commute to work is an example of a hygiene factor.

The Most Important Job-Related Issue for Diane Is an Easy