Tim, a cross-functional team leader, is looking for a way to increase the positive feedback members of his team give to each other; team members always commented when other's did something incorrectly, but rarely thanked a team member who was helpful. Tim is attempting to influence team
A)roles.
B)norms.
C)goals.
D)objectives.
E)ethics.

Question

Quizplus · Accepted Answer

Norms are unwritten rules or expectations within a group that guide behavior. Tim wants to establish a new norm where team members give more positive feedback to each other. By doing so, he is attempting to influence the team's norms to create a more positive and supportive culture.

Tim, a Cross-Functional Team Leader, Is Looking for a Way