To what competitive force did the printed encyclopedia industry succumb?
A)Positioning and rivalry among competitors
B)Low cost of entry
C)Substitute products or services
D)Customer's bargaining power

Question

Quizplus · Accepted Answer

The printed encyclopedia industry succumbed to the competitive force of substitute products or services, primarily the availability and convenience of digital and online encyclopedias such as Wikipedia. Customers could access the same information for free and without the physical space required for print volumes.

To What Competitive Force Did the Printed Encyclopedia Industry Succumb