With respect to strategy maps and balanced scorecards,which of the following is FALSE?
A) Both address four perspectives: financial,customer,internal business process,and learning and growing perspectives
B) Strategy maps represent an easier way to develop a balanced scorecard
C) Both serve to monitor the cause-and-effect relationships identified through the development of a balanced scorecard
D) Employees' understanding of strategy interactions is enhanced through their use
Correct Answer:
Verified
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