Clint, the owner of a moving company, has developed a performance appraisal system for his customer representatives and truck drivers. He evaluates each of these employees on his/her attitudes toward the company and customers, initiative in developing new business, and creativity in solving problems.Clint's performance appraisal system is _______________-based.
A)trait
B)results
C)behavior
D)productivity

Question

Quizplus · Accepted Answer

Clint's performance appraisal system is trait-based because it evaluates employees on their attitudes, initiative, and creativity, which are characteristics or traits of the employees, rather than on specific behaviors, results, or productivity metrics.

Clint, the Owner of a Moving Company, Has Developed a Performance