What is the difference between a complaint and a grievance?
A)They are different names for the same thing.
B)Grievances are more informal, and do not follow a set procedure.
C)Complaints relate to money issues; grievances to supervisory behavior.
D)A grievance is a complaint formally stated in writing.

Question

Quizplus · Accepted Answer

A grievance is a complaint that is formally stated in writing and typically follows a set procedure, such as a company's grievance policy. Complaints can refer to a broader range of issues and can be made informally or formally. Grievances often involve disputes between an employee and their employer, while complaints can refer to issues with a product or service.

What Is the Difference Between a Complaint and a Grievance