To motivate employees to perform better, the human resources department of Martianse, a chain of retail apparel stores, replaced the company's fixed incentive system with a performance-based incentive system. In this scenario, Martianse's human resources department is most likely using _____.

Question

Quizplus · Accepted Answer

Behavioral substitution involves replacing an existing behavior with a new one, in this case, replacing a fixed incentive system with a performance-based one to motivate employees.

To Motivate Employees to Perform Better, the Human Resources Department