DreamRim Tires manufactured a batch of faulty tires. It apologized to all the customers who purchased the tires and gave them free replacements and a discount coupon for their next purchase. This is an example of a(n) _____.
A) proactive strategy
B) defensive strategy
C) reactive strategy
D) accommodative strategy

Question

Quizplus · Accepted Answer

The company is attempting to accommodate the customers' needs by offering free replacements and a discount coupon for future purchases as a means of making things right. This is an accommodative strategy since the company is trying to make amends for the faulty products.

DreamRim Tires Manufactured a Batch of Faulty Tires