The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____.
A) job descriptions
B) hierarchies
C) stretch goals
D) norms

Question

Quizplus · Accepted Answer

The management has developed norms, which are expected behaviors or rules of conduct that all employees are required to follow.

The Management of a Pizzeria Has Put Forth a Set