In the context of team conflict, unlike affective conflict, cognitive conflict:
A) focuses on the emotional reactions that can occur when disagreements become personal rather than professional.
B) is strongly associated with improvements in team performance.
C) often results in hostility, anger, resentment, distrust, cynicism, and apathy.
D) is associated with decreases in team performance.

Question

Quizplus · Accepted Answer

Cognitive conflict refers to disagreements among team members that involve differences in their opinions, ideas, and perspectives. Unlike affective conflict, which focuses on emotional reactions and personal attacks, cognitive conflict can stimulate creativity, innovation, and learning, as it challenges team members to think critically, evaluate evidence, and explore alternatives. Several studies have shown that teams that experience moderate levels of cognitive conflict tend to perform better than teams that avoid conflict or engage in too much emotional conflict. Therefore, option B is the best answer.

In the Context of Team Conflict, Unlike Affective Conflict, Cognitive