Organizational silence occurs when:
A) an organization refuses to answer customer complaints.
B) employees are directed to discuss company issues only with their managers and not with their peers.
C) managers encourage grapevine communications in an organization.
D) employees of an organization believe that telling management about problems will not make a difference.

Question

Quizplus · Accepted Answer

Organizational silence occurs when employees believe that sharing their thoughts, concerns, or issues with management will not make any difference. This can happen when employees have previously given feedback that was ignored, when they perceive punishment or retaliation for speaking up, or when they perceive a lack of interest or concern from management.

Organizational Silence Occurs When