Which of the following statements is true of using an information system to improve process quality?
A)Information systems that are most user friendly are also most cost effective.
B)Information systems are most effective at improving process quality if they are developed solely by technical personnel.
C)Information systems can improve process efficiency but not process effectiveness.
D)Information systems that are labor saving may not be efficient.

Question

Quizplus · Accepted Answer

Labor-saving information systems may not necessarily be efficient because they may require significant investment in technology and training. Process quality can be improved by using information systems to improve both process efficiency and effectiveness. However, the development of these systems should involve both technical personnel and end users to ensure that the system is both effective and user-friendly, which may reduce cost in the long run.

Which of the Following Statements Is True of Using an Information