Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going to work. In addition, whenever he goes to work, he shows up late and skips important meetings. Werner is expressing his dissatisfaction through the ________ response.

Question

Quizplus · Accepted Answer

According to the exit-voice-loyalty-neglect framework, the neglect response passively allows conditions to worsen and includes chronic absenteeism or lateness, reduced effort, and increased error rate.

Steve Werner Is Unhappy with His Job and Takes Every