Perhaps the biggest disadvantage of e-commerce from a customer standpoint is the ____.
A) inability to return items
B) difficulty of using credit cards
C) risk of fraud
D) inability to see merchandise

Question

Quizplus · Accepted Answer

The risk of fraud is a major concern for customers engaging in e-commerce transactions. With online payments and personal information being shared, there is a higher chance of cybercrime and identity theft, which can lead to financial losses and other negative consequences. While the other options can be potential issues, they can usually be resolved through policies such as return/refund policies or secure payment processing.

Perhaps the Biggest Disadvantage of E-Commerce from a Customer Standpoint