What can managers do to make sure that important information is not withheld from them through silence?
A) engage in selective perception
B) listen to and support diverse opinions
C) deal with information overload
D) hire employees with high emotional intelligence
E) tell employees what they want to hear

Question

Quizplus · Accepted Answer

Silence is less likely where minority opinions are treated with respect, work group identification is high, and high procedural justice prevails. Practically, this means managers must make sure they behave in a supportive manner when employees voice divergent opinions.

What Can Managers Do to Make Sure That Important Information