A paper sales company designs and offers a new method of purchasing and shipping commercial quantities of paper through its Web site. The company used to do its business through its sales representative. This is an example of a(n) ________ change.

Question

Quizplus · Accepted Answer

The change mentioned in the case is an example of a planned change, or activities that are intentional and goal oriented, compared to accidental change, which refers to activities that just happen.

A Paper Sales Company Designs and Offers a New Method