Strum Services provides content management services to major educational publishers. Due to low morale, the level of employee output has been below par, which has caused a backlog in work.
-Which of the following, if true, would strengthen the argument to use coercive techniques in this situation?
A) The company is on a tight deadline to complete a major project for an important client.
B) The company is in its lean season and work volumes are low.
C) The company can afford to hire temp workers to handle the backlog and complete the work on time.
D) The company's workforce is comprised of employees with highly specialized skill sets.
E) Employees are demotivated because of the company's stringent work culture.

Question

Quizplus · Accepted Answer

If the company is on a tight deadline to complete a major project for an important client, then this would most likely justify the use of coercive techniques. If the company is in its lean season and work volumes are low, then this weakens the argument to use coercive techniques. If the company can afford to hire temp workers to handle the backlog and complete the work on time, then this would weaken the need to use coercion. If employees have highly specialized skill sets, then the use of coercion might result in employee backlash. If employees are demotivated because of the stringent work culture, then using coercive techniques would only demoralize them further.

Strum Services Provides Content Management Services to Major Educational Publishers