Strum Services provides content management services to major educational publishers. Due to low morale, the level of employee output has been below par, which has caused a backlog in work.
-Which of the following, if true, would weaken the argument to use coercive techniques in this situation?

Question

Quizplus · Accepted Answer

If the company just finished its peak season, during which employees were required to work overtime and on weekends, then this would explain their low morale. Using coercive techniques under such conditions would not be effective. If current work volumes are high, and if the option of hiring temp workers is not available to the company, then coercive techniques might be required. If the company runs the risk of losing business to a rival firm due to poor productivity, then the use of coercion would make sense. The argument is only slightly strengthened by the fact that the company has taken several efforts to improve employee morale and motivation.

Strum Services Provides Content Management Services to Major Educational Publishers