When leaders use good communication skills to understand and acknowledge followers' viewpoints they are using which characteristic of a servant leader?
A) healing
B) listening
C) persuasion
D) conceptualization

Question

Quizplus · Accepted Answer

Servant leaders prioritize listening and understanding their followers, and use strong communication skills to do so. This helps them make informed decisions that align with their followers' needs and perspectives. A, healing, refers to a servant leader's ability to help with emotional or physical hardships. C, persuasion, is also an important characteristic of a servant leader, but it is not as directly related to communication. D, conceptualization, involves creatively envisioning future possibilities and potential solutions, and does not necessarily involve communicating with followers.

When Leaders Use Good Communication Skills to Understand and Acknowledge