As president of Paper Products, Inc., Jim wants his manufacturing manager to clearly define the steps in the process, train the workers to efficiently do their jobs, and financially reward them on the basis of performance. Jim is practicing __________.
A) contingency thinking
B) scientific management
C) Theory Y's beliefs
D) learning organization principles

Question

Quizplus · Accepted Answer

Jim is practicing scientific management by focusing on clearly defining the steps in the process, efficient training, and performance-based financial rewards. This is characteristic of the principles of scientific management, which emphasize the efficient organization of work processes and the use of monetary incentives to motivate workers.

As President of Paper Products, Inc