One of the surprise findings in the Hawthorne studies was that
A) productivity increased with changes in lighting.
B) productivity was influenced by group behavior.
C) an increase in wages always resulted in an increase in productivity.
D) productivity increased with better -defined tasks.

Question

Quizplus · Accepted Answer

The Hawthorne studies found that productivity was not only influenced by individual factors (such as wages or task definition), but also by group behavior and social dynamics. This was a surprising finding at the time and led to a greater emphasis on the importance of social factors in the workplace.

One of the Surprise Findings in the Hawthorne Studies Was