Influencing behavior through norms and expectations set by the organization's culture is called __________ control.
A) market
B) external
C) bureaucratic
D) clan

Question

Quizplus · Accepted Answer

Clan control is the use of organizational culture and shared values to influence employee behavior and decision-making. This type of control emphasizes socialization and mutual accountability among employees, and is more informal and flexible than bureaucratic or market control.

Influencing Behavior Through Norms and Expectations Set by the Organization's