At Ray's Café, the owner always treats the customer with respect, and if any customer complains about the quality of the coffee or cakes, the owner himself addresses the issue to the customer's satisfaction. This has ensured that Ray's Café has become a very popular coffee shop. This represents Ray's Café's _____.

Question

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The scenario describes Ray's Café's core culture, which includes the values and beliefs that are central to the organization's identity and guide the behavior of its employees. This is evidenced by the owner's consistent behavior in treating customers with respect and addressing their complaints. Power culture, task culture, peripheral culture, and ceremonial culture are not relevant to the described scenario.

At Ray's Café, the Owner Always Treats the Customer with Respect