The manufacturer of Omega brand watches has a market orientation and adheres to the marketing concept.Which of the following describes the first action the company would most likely take if it learned its customers were dissatisfied with its watches?
A) hire more salespeople
B) conduct research to determine if its customers' needs have changed
C) increase its advertising to underserved markets
D) increase the number of jewellery stores that carry Omega watches
Correct Answer:
Verified
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