Les Ailes de la Mode is a Quebec retail store that promotes the highest quality customer service.
-Refer to Les Ailes de la Mode.The store has established itself not only as a top retailer in the province,but also as a credit card and point program company,cataloguer,and even publisher.Through gathering customer information for its credit cards and point program,catalogue orders,and subscriptions to its publications,what has Les Ailes de la Mode created?

Question

Quizplus · Accepted Answer

Touch points are all areas of the business where customers have contact with the company and data may be gathered and used to guide and direct the decision making within that business unit.

Les Ailes De La Mode Is a Quebec Retail Store