Customer relationship management describes organizations that organize around customer segments.

Name: Customer relationship management describes organizations that organize around customer segments.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is a strategy used by organizations to manage interactions with customers and potential customers. It involves analyzing customer data and organizing around customer segments to better understand and serve their needs. Therefore, the statement is true.

Customer Relationship Management Describes Organizations That Organize Around Customer Segments