The Bay, a large retailer, offers a written satisfaction guarantee on all merchandise it sells. In other words, which type of warranty does The Bay give its customers?
A)implied
B)descriptive
C)limited
D)express

Question

Quizplus · Accepted Answer

The Bay offers an express warranty, which is a written guarantee that assures customers that the product they are buying will meet a certain level of quality and performance. The fact that it is written and specifically states customer satisfaction as the guarantee shows that it is an express warranty.

The Bay, a Large Retailer, Offers a Written Satisfaction Guarantee