On a 100-degree summer day,Christine is working as a counselor and coach at a soccer camp for middle-schoolers.By the end of the day she's tired,hot,and irritable.However,she must continue to be cheerful and energetic in order to motivate her campers.Christine must engage in:

Question

Quizplus · Accepted Answer

Emotional labor refers to the management of one's emotions to meet job requirements, which is exactly what Christine is doing by putting on a cheerful and energetic demeanor despite feeling tired, hot, and irritable. Normative control refers to pressure to conform to social norms and values, corporate colonization refers to a company's control over an individual's identity, and hidden transcripts of resistance refer to the subtle ways in which individuals resist power and oppression, none of which apply to Christine's situation.

On a 100-Degree Summer Day,Christine Is Working as a Counselor