Disney employees are required to manage their feelings in order to help create an experience of "the happiest place on earth." However,below Disney World's Magic Kingdom is a system of tunnels for use by employees.In this "off-stage" area you might run across a ride attendant grumbling about the heat or Snow White taking a smoke break.In other words,this area often functions as a place for:

Question

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The "off-stage" area functions as a place for hidden transcripts of resistance, where employees can express their true feelings and behaviors away from the public eye, contrasting with the controlled, cheerful demeanor they must maintain "on-stage."

Disney Employees Are Required to Manage Their Feelings in Order