A company can create customer delight by meeting customer expectations through offering good products that do what is promised.

Name: A company can create customer delight by meeting customer expectations through offering good products that do what is promised.
Brand: Quizplus
Rating: 5.0 (38 reviews)

Question

Quizplus · Accepted Answer

Meeting customer expectations typically results in customer satisfaction, not delight. Customer delight involves exceeding expectations and providing an unexpected positive experience.

A Company Can Create Customer Delight by Meeting Customer Expectations