Effective interviewers are skilled at ______, or repeating key words and phrases back to their clients to ensure the clients that they have been accurately heard.

Question

Quizplus · Accepted Answer

Verbal tracking is the skill of actively listening and repeating back important information to the client to show that you understand their perspective. This helps build rapport and understanding between the interviewer and client. Eye contact, developing positive relationships, and quieting oneself are also important skills for effective interviewing, but they are not specifically related to the technique of verbal tracking.

Effective Interviewers Are Skilled at ______, or Repeating Key Words