Refer to the scenario below to answer the following question(s).
Reliable Tools Company is a manufacturer of hubs and axles for the trailer and heavy truck industry. Although Reliable Tools only has 15 customers, the company is the sole supplier of hub and axle components to those customers. Monthly sales at Reliable Tools are approximately $1 million. "You might say we have all our eggs in one basket," says owner Arthur Deetz.
It is critical that a competent sales force be maintained in order to nurture those few but large accounts. Ninety-five percent of Reliable Tools' customers are located in Michigan, Ohio, and Indiana, which means that travel time to all customers is relatively short. However, given the nature of the industry, time spent with each customer is crucial.
-Disadvantages of social selling include ________.
A) its impact on efficiency
B) its ability to provide information
C) its expense and the difficulty of presenting some things via the Internet
D) the ability to spot opportunities
E) its impact on productivity

Question

Quizplus · Accepted Answer

The scenario does not mention any disadvantages related to productivity or efficiency of social selling. However, it does mention the expense and difficulty of presenting some things via the internet as a disadvantage of social selling, which is in line with option C. Additionally, the scenario emphasizes the importance of face-to-face interactions with customers due to the nature of the industry, which further supports this choice.

Refer to the Scenario Below to Answer the Following Question(s)