Which of the following are benefits to CRM?
A)Lower costs
B)Higher revenue
C)Improved strategy and performance measurement
D)All of the above

Question

Quizplus · Accepted Answer

CRM can lead to lower costs by streamlining processes and reducing redundancies, higher revenue by improving customer satisfaction and loyalty, and improved strategy and performance measurement by providing insights into customer behavior and needs. Therefore, all of the above options are benefits of using CRM.

Which of the Following Are Benefits to CRM