A CHN often used to sit with his legs crossed at the knees when collecting a client's history. However, he stopped doing this around his Iranian clients after being told that they were offended because this posture exposed the sole of his foot. In changing his behaviour, which culture-related response did the CHN exhibit?
A) Cultural sensitivity
B) Cultural awareness
C) Cultural knowledge
D) Cultural skill

Question

Quizplus · Accepted Answer

Cultural skill refers to the effective integration of cultural awareness and cultural knowledge to obtain relevant cultural data and meet the needs of culturally diverse clients. The CHN's use of cultural skill ensures that nonverbal communication techniques take into consideration the client's use of eye contact, facial expressions, body language, touch, and space.

A CHN Often Used to Sit with His Legs Crossed