SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello, although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse, and then works quickly when working in the public areas of the store.He sometimes hides in the washroom during his shift to avoid talking to his boss.
Michael shows employee deviance by

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Quizplus · Accepted Answer

Michael is showing deviant behavior by intentionally avoiding his boss and not fulfilling his job requirements of greeting customers with a smile and friendly hello. Taking extra time in the warehouse and working quickly in public areas are not necessarily deviant behaviors, and smiling at customers is actually the expected behavior.

SCENARIO 2-6 Michael Is Angry That He Was Disciplined by His