SCENARIO 4-3 Sara is a new manager who has just been hired by Glass Industries Inc.She has discovered that working conditions are not good for her employees -they work in an old building with a poor heating, air-conditioning and ventilation system.The work itself is tedious and a supervisor who reports directly to Sara is rarely available to assist and help them make decisions on unique work orders.Sara has decided to analyze this work situation using Herzberg's motivation-hygiene.
Sara decided first to analyze the dissatisfiers in the work situation.Sara will be reviewing
A)working conditions.
B)intrinsic rewards.
C)recognition.
D)advancement.
E)responsibility.

Question

Quizplus · Accepted Answer

Working conditions are a hygiene factor in Herzberg's theory and are a potential dissatisfier. Poor heating, air-conditioning and ventilation system will negatively impact the employees' motivation and job satisfaction. Sara needs to address this issue to improve employee satisfaction and motivation.

SCENARIO 4-3 Sara Is a New Manager Who Has Just