SCENARIO 12-4 You are having trouble assessing the effectiveness of your work group.Your manager informs you that there are many different effectiveness criteria and suggests that you determine clear criteria for analysis.You also learn that the type of group used will impact group effectiveness.
Interpersonal conflict would be a big problem if it should develop in the work group.Which type of group would have the greatest potential for interpersonal conflict
A)interacting
B)brainstorming
C)nominal
D)electronic
E)heterogeneous

Question

Quizplus · Accepted Answer

Interacting groups involve face-to-face interaction and discussion among group members, which can increase the potential for interpersonal conflict to arise due to differences in personalities, opinions, and communication styles. In contrast, brainstorming and nominal groups involve less interaction and discussion, while electronic groups and heterogeneous groups may have less potential for interpersonal conflict as they may involve less personal interaction or more diverse perspectives.

SCENARIO 12-4 You Are Having Trouble Assessing the Effectiveness of Your