SCENARIO 13-2 You have divided the jobs done by your department through work specialization and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by functions, product, process or customer.
You have decided that since you are a novice at departmentalization, you will go with the most popular method.You will probably choose which type of departmentalization

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Function departmentalization is the most popular and traditional method of grouping activities within an organization, where similar activities or functions are grouped together in departments. This method is easy to implement, and employees can develop expertise in their specific areas of responsibility, which often leads to increased efficiency and productivity. Additionally, it allows for clear lines of communication and coordination within each department, resulting in better service to the customer. Therefore, the best choice, in this case, is function departmentalization.

SCENARIO 13-2 You Have Divided the Jobs Done by Your