The changes that Aisha has introduced to his department has gone easily because whenever the department encounters a problem,the department gathers and reviews objectives,policies and standard routines in order to learn.This process is known as
A)first-order learning.
B)continuous improvement.
C)second-order learning.
D)single-loop learning.
E)double-loop learning.

Question

Quizplus · Accepted Answer

The process described in the scenario is an example of double-loop learning, which involves questioning and potentially changing underlying assumptions and values, in addition to changing actions to address a problem. This is reflected in the description of the department gathering to review objectives, policies, and standard routines in order to learn and address a problem.

The Changes That Aisha Has Introduced to His Department Has