Modifying the companies objectives, policies and routines in response to errors is an example of
A)first-order learning.
B)continuous improvement.
C)second-order learning.
D)single-loop learning.
E)double-loop learning.

Question

Quizplus · Accepted Answer

Modifying the company's objectives, policies, and routines in response to errors requires a higher level of learning than just correcting the errors themselves. This is an example of double-loop learning, where the organization questions its underlying assumptions and values and makes more profound changes to its systems and processes.

Modifying the Companies Objectives, Policies and Routines in Response to Errors