Social media cannot be used to monitor both the internal and external environment of an organization.

Question

Quizplus · Accepted Answer

Social media can be used to monitor both internal and external environment of an organization. Internally, social media can help track employee communication, provide insights into employee sentiment, and allow for internal collaboration. Externally, social media can be used to monitor customer feedback, track industry trends, and keep an eye on competitors.

Social Media Cannot Be Used to Monitor Both the Internal