Evaluation of a salesperson's "tenacity" and "enthusiasm" is known as a ________ appraisal.
A)behavior
B)trait
C)results
D)process

Question

Quizplus · Accepted Answer

Tenacity and enthusiasm are both personality traits of the salesperson, and therefore fall under the category of trait appraisal. Behavior appraisal is based on observing the actions and behaviors of the salesperson, while results appraisal evaluates the outcomes achieved by the salesperson. Process appraisal focuses on the methods and techniques used by the salesperson to reach their goals.

Evaluation of a Salesperson's "Tenacity" and "Enthusiasm" Is Known as a ________