Top salesperson Carl noticed that the new salesperson,Brandon,was struggling to make sales.Carl told Brandon that learning sales was a process and made some suggestions for how Brandon could improve his sales techniques.Together,Carl and Brandon practiced the techniques and Brandon said he would start trying them out on clients.The two made an appointment to follow up on how the techniques were working in two weeks.Carl provided _________ to Brandon.

Question

Quizplus · Accepted Answer

Coaching involves providing guidance and support to improve performance, which is exactly what Carl did for Brandon. Counseling involves providing emotional support, conduct training involves teaching new skills, and discipline involves corrective action for poor performance.

Top Salesperson Carl Noticed That the New Salesperson,Brandon,was Struggling to Make