If the involved parties are unable or unwilling to successfully resolve a conflict,a neutral third-party may try to help them arrive at a settlement.This process is called:
A)mediation.
B)Conflict actualization.
C)authorization.
D)open-door policy.
E)progressive discipline.

Question

Quizplus · Accepted Answer

Mediation involves a neutral third-party helping involved parties to come to a settlement by guiding them through the negotiation process. This is often a useful method of resolving conflicts when the involved parties are unable or unwilling to come to a resolution on their own, and it can help to prevent the situation from escalating further.

If the Involved Parties Are Unable or Unwilling to Successfully