Janie,a consultant for Howard & Associates LP,was given an objective to triple the client retention in her region by the end of the quarter.After her objective was met,Janie's boss evaluated her performance and provided feedback.What should Janie's boss do next if managing by objectives?
A)Give her more work to complete.
B)Reward her with recognition and praise.
C)Have his assistant call her and congratulate her.
D)Move on to the next objective.

Question

Quizplus · Accepted Answer

If managing by objectives, the boss should reward the employee for achieving the objective. This provides motivation and reinforces positive behavior. Giving more work without recognition of the achievement can be demotivating and may give the impression that the achievement was not valued. Calling to congratulate the employee or moving on to the next objective without providing feedback does not provide the same level of reinforcement as recognition and praise.

Janie,a Consultant for Howard & Associates LP,was Given an Objective