What is the type of behavior an employee shows when he/she goes above and beyond the call of duty?

Question

Quizplus · Accepted Answer

Citizenship behavior refers to actions taken by employees that go beyond their formal job responsibilities to benefit the organization. Going above and beyond the call of duty is a clear example of citizenship behavior. A and B are not the best choices since they do not specify the specific type of behavior exhibited. D is incorrect as a lone wolf behavior refers to an employee who prefers to work alone, often to the detriment of team productivity.

What Is the Type of Behavior an Employee Shows When