Soledad and her team have been working through the decision-making model in order to address a recent significant drop in repeat business from the customers of her advertising firm.After analyzing all of the alternatives they generated, it became clear that none of them would satisfy the criteria they set for the decision.At this point, Soledad knows that they have two options, one of which is to __________.
A)Return to Step 1 and classify the problem again
B)Return to Step 4 and repeat the analysis of the alternatives they've generated
C)Return to Step 3 and generate more alternatives
D)Return to Step 2 and change the objective for the decision

Question

Quizplus · Accepted Answer

If none of the alternatives generated satisfy the criteria set for the decision, it is best to return to Step 3 and generate more alternatives. This will provide more options for Soledad and her team to choose from and may lead to a more satisfactory solution. Returning to Step 1 would not be necessary as the problem has already been classified. Returning to Step 2 would not be helpful as changing the objective may not address the issue of the drop in repeat business. Returning to Step 4 may also not be helpful if there are no new alternatives to analyze.

Soledad and Her Team Have Been Working Through the Decision-Making