Taylor is a cashier at Best Buy.Her manager decides to have Taylor trained to work on the floor, helping customers find what they need, in case the store is short-staffed on the floor.This is an example of ___________.

Question

Quizplus · Accepted Answer

This is an example of cross-training, as Taylor is being trained to work in a different area of the store in case of staffing shortages. Cross-training can help employees learn new skills and become more versatile, which can be beneficial for both the employee and the organization.

Taylor Is a Cashier at Best Buy