Sometimes employees view management decisions differently than managers do.This is an example of the ______ bias.

Question

Quizplus · Accepted Answer

The frame of reference bias refers to the tendency for individuals to interpret information in a way that aligns with their existing beliefs or perspectives. In this case, employees' interpretations may be influenced by their own frame of reference, which may differ from that of the managers. Selectivity refers to the tendency to pay attention to certain information while ignoring other information. Stereotyping refers to making assumptions or generalizations about a group of people based on limited information. Expectations refer to the beliefs or predictions individuals have about a particular outcome. While all of these biases may be relevant in certain situations, the scenario described in the question is most closely aligned with the frame of reference bias.

Sometimes Employees View Management Decisions Differently Than Managers Do