Business is booming! Out of excitement, you sent out a memo that told everyone that you would be giving everyone vacations once this quarter's sales figures were posted on August 1st.Subsequently, everyone in your department planned a vacation for August 1st through the 7th.What was wrong with your message?
A)The who: You did not send the message to the correct people.
B)The how: You did not encode your message correctly in terms of when the vacations would be.
C)The when: You did not send the message at the right time.
D)The where: You did not send the message in the correct setting.

Question

Quizplus · Accepted Answer

The message implied that vacations would start on August 1st, but it actually meant that vacations would be given once the quarter's sales figures were posted on August 1st. This miscommunication led everyone in the department to plan vacations for August 1st through the 7th, which was not the intended result. Therefore, the problem with the message was the encoding of the message in terms of when the vacations would be.

Business Is Booming! Out of Excitement, You Sent Out a Memo